Frequently Asked Questions
Find answers to common questions about FairMedBill and how our AI-powered bill analysis works.
What does FairMedBill actually do?
FairMedBill is a professional-grade forensic medical bill auditor. Our proprietary 10-Guardian AI engine performs an in-depth scan of your medical bills, cross-referencing every line item against CMS Medicare benchmarks, NCCI unbundling rules, and common clinical discrepancy patterns to catch overcharges that humans miss.
Beyond detection, we equip you with a complete Resolution Toolkit: custom-crafted legal dispute letters, word-for-word negotiation scripts, and one-click regulatory escalations to state authorities. We don't just find the errors—we give you the evidence and the authority to erase medical debt.
What kinds of billing problems does FairMedBill detect?
FairMedBill runs 10 parallel detection modules to identify common medical billing issues, including:
- Duplicate charges
- Incorrect quantities or durations
- Date-of-service conflicts
- Mathematical errors
- Unbundled services (NCCI edit issues)
- Potential upcoding
- Charges not supported by clinical notes
- Good Faith Estimate overages under the No Surprises Act
- Pricing discrepancies compared to CMS benchmarks
- Facility billing pattern anomalies
Each flagged item includes a plain-English explanation.
How accurate is the analysis?
FairMedBill combines deterministic validation (math checks, duplicate detection, date logic) with structured coding and pricing heuristics.
Some findings are definitive (such as calculation errors). Others highlight potential issues that we provide you with the tools so you can ask informed questions. You review all results before deciding what to dispute.
What happens after potential issues are found?
After reviewing the findings, your Resolution Toolkit includes:
- Select the items you want to dispute
- Generate customized 3-tier dispute letter(s) (PDF)
- Use a structured phone script when calling billing departments
- Prepare escalation documentation if needed
- Generate a settlement proposal where appropriate
Everything is tailored to your specific bill. View a sample dispute letter →
Does this replace a lawyer or medical billing advocate?
No. FairMedBill is a document analysis and dispute preparation tool.
We help you identify potential discrepancies and generate structured documentation. We do not provide legal advice or represent you. Some users start here before deciding whether professional representation is necessary.
Do you store my medical information?
We do not store your uploaded medical documents after processing.
Files are encrypted in transit, analyzed for billing discrepancies, and discarded. You may download your report in an encrypted password-protected file to your own device, but we do not retain your medical records or personal health data after your session ends.
Can this help if I'm uninsured?
Yes. FairMedBill is particularly useful for uninsured or self-pay patients.
It can help identify if a healthcare provider has not applied a self-pay or uninsured discount, usually a large percentage discount from the "full price" normally billed. It can also review for duplicate charges, unsupported services, pricing discrepancies, and negotiation support using CMS benchmark references. Many uninsured patients benefit from reviewing itemized bills before paying.
What if no errors are found?
If no significant discrepancies are detected, you receive a structured confirmation report.
Many users value the peace of mind of having their bill reviewed before paying.
Why a flat fee instead of a percentage?
Many medical billing advocacy services take a percentage of the savings they achieve.
FairMedBill charges a flat fee so you keep 100% of any savings. There are no contingency fees and no ongoing subscription required.
What makes FairMedBill different?
FairMedBill provides a unique combination of speed, depth, and patient-centric pricing:
- Uses CMS benchmark references
- Supports multi-document comparison
- Runs structured validation checks
- Generates dispute-ready documentation instantly
- Charges a flat fee instead of a percentage
Can I use this for old bills?
Yes. Bills of any age can be analyzed, though dispute timelines may vary by state.
Even when formal disputes are limited, reviewing older bills may help with negotiation. If your insurer has already reimbursed the healthcare provider, you can still dispute erroneous charges. If you paid a deductible, this will mean cash back to you.
Can I really dispute my bill myself?
Yes. Patients have the right to request itemized bills and question charges.
FairMedBill provides structured documentation and scripts to help you communicate clearly and professionally with billing departments.
What if I only have a summary statement?
Most patients only receive a "Summary of Account." You have a legal right under Federal and State regulations to a "Complete Itemized Superbill."
We provide a template to help you request this from your provider's billing department so our AI can perform a full audit. The more detail your bill includes, the more errors we can detect.
How common are billing errors?
Industry data shows that up to 80% of medical bills contain errors.
While we cannot guarantee a refund, our 10-Guardian AI is designed to find the specific coding and pricing discrepancies that hospitals often overlook.
Still have questions? Ready to analyze your bill?
See How It Works